Material: The fabric is nylon material with superfine fiber braiding that is soft and good touch and can easy take the weight of 50kg. The aluminum alloy hooks is more solid and hard and 360 rotation, easier to hang on D-ring or equivalent hardware. The ultra-thick cushion made from memory foam and ventilated mesh and neoprene keep your shoulder comfortable. The universal bag strap is perfect gift for Men and Women as Christmas present. Fixed padded cushion: Compared with other similar shoulder strap, the handbag strap comes with Fixed Pad Design that keep the pad on your shouder always and do not have to adjust it often, Ultra-thick Shoulder Pad make your shouder under the protection and 100% more comfortable, do not worry about pad slipping and hurt your shoulder by heavy bag anymore. The universal replacement strap is great gift for family and friends. Dual Balanced Buckles: They can adjust both ends and make the fixed pad keep in the middle of the strap, let shoulder force more even, make bag Feel 50% Lighter; the DUAL CLASPS ARE STABLE and will not change the length of the shoulder strap on its own due to the weight change of the bag. Ideal gifts for Anniversary Birthday. Sturdy Hooks: High quality aluminum alloy material is more solid and hard, enough for the weight of 50kg; the hooks opening is larger than other regular straps, 360 rotation, easier to hang on D-ring or equivalent hardware. Especially for Laptop Bag, Briefcase, Messenger Bag, Duffel Bag, Diaper Bag, Tool Bag, Sport Bag, Crossbody Bag, Travel bag, Luggage Bag, Tote Bag, Gym Bag, Garment Bag, Guitar, Camera Bag etc. Dimentions & Quality Assurance: Length: 58 inch; Width: 1.5 inch; Pad Length: 12.6 inch; Pad Width: 2.8 inch. Adjustable length from 37" to 58" (94 to 147 cm), suitable for people whose height is between 1.5 meters and 1.9 meters. 24hrs after-sale service, contact us if you are not 100% satisfied, we will refund the full purchase price or provide replacement - without ifs & buts!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Service@Zinmark.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Service@Zinmark.com.
12 months Warranty
We provide a 12-month warranty period for all the products sold (subject to the date of receipt). If the products are damaged within 3 months, you can replace them for free. If the products are damaged within 3 months, you can provide free maintenance service (customers repair by themselves, and we will reimburse the expenses).
Note: If your products need after-sales service, please contact customer service within the after-sales period.You need to take a picture of the damaged product including the details and send it to customer service
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Non-returnable factors include products that have been used for a while and don't like them.Product damage caused by human factors such as intentional scratches or other intentional damage within the warranty period.
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.