Hard Shell Backpack with Lock Anti-theft 15.6inch Waterproof Backpack Carbon Fiber USB Charging
1. Thin and fashionable appearance. The thickness of the backpack is only 8 cm, easy to travel without pressure . Wearing this backpack makes you stand out in the crowd.
2. The hard shell surface of the backpack is made of EVA material, which is beautiful and can prevent the backpack from being invaded by sharp weapons
3. The backpack has anti-theft function and adopts TSA customs password lock to prevent goods from being stolen
4. The backpack design is reasonable, it can fit both 15.6inch laptop and 11inch iPad
5.180-degree open and close design makes it easier to load large items
6. Waterproof design can better protect the items in the backpack
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Service@Zinmark.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Service@Zinmark.com.
12 months Warranty
We provide a 12-month warranty period for all the products sold (subject to the date of receipt). If the products are damaged within 3 months, you can replace them for free. If the products are damaged within 3 months, you can provide free maintenance service (customers repair by themselves, and we will reimburse the expenses).
Note: If your products need after-sales service, please contact customer service within the after-sales period.You need to take a picture of the damaged product including the details and send it to customer service
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Non-returnable factors include products that have been used for a while and don't like them.Product damage caused by human factors such as intentional scratches or other intentional damage within the warranty period.
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.