11.6 inch bag : Outer dimension : 305 x 215 x 35 mm . Inner dimension : 295 x 205 x 30 mm.
12 inch bag : Outer dimension : 330 x 230 x 35 mm . Inner dimension : 310 x 215 x 30 mm.
13.3 inch bag : Outer dimension : 350 x 245 x 35 mm . Inner dimension : 330 x 230 x 30 mm.
14 inch bag : Outer dimension : 370 x 255 x 40 mm . Inner dimension : 360 x 250 x 30 mm.
15.4 inch bag : Outer dimension : 375 x 260 x 40 mm . Inner dimension : 365 x 250 x 30 mm
15.6 inch bag : Outer dimension : 395 x 275 x 40 mm . Inner dimension : 380 x 270 x 30 mm
(12 inch bag is very big for macbook 12 inch, pls order 11.6 inch bag for macbook 12 inch )
For Macbook New 13.3 inch, A1706, A1708, A1932, A1989, A2159, A2179, A2251, A2289, For macbook air 13.3 inch 2018 to 2020, for macbook pro 13.3 inch 2016 to 2020, they all are same dimension bag,
Bag outer dimension : 330 x 230 x 35 mm , Inner dimension : 310 x 215 x 25 mm .
Bag For Macbook A1466, it is same size bag with normal 13.3 inch bag.
13.3 inch bag is not good fit for all brand laptop 13.3 inch, Such as For macbook new 13.3 inch, own thin screen frame, the laptop outer length is 304 mm,but for macbook old 13.3 inch laptop outer length is 325 mm.
14 inch and 15.6 inch bag is aslo cann't perfect fit all brand laptop 14 and 15.6 inch, they all need reference laptop length and width diemension.
Ultrabook 13 inch laptop may need choice 12 inch bag.
Ultrabook 14 inch laptop may need choice 13 inch bag.
Ultrabook 15.6 inch laptop may need choice 14 inch bag.
Pls kindly contact with us if you cann't sure which size bag is fit for your laptop, pls tell us what is your laptop length and width in mm before you make order.then we can recommend which size bag good for you.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Service@Zinmark.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Service@Zinmark.com.
12 months Warranty
We provide a 12-month warranty period for all the products sold (subject to the date of receipt). If the products are damaged within 3 months, you can replace them for free. If the products are damaged within 3 months, you can provide free maintenance service (customers repair by themselves, and we will reimburse the expenses).
Note: If your products need after-sales service, please contact customer service within the after-sales period.You need to take a picture of the damaged product including the details and send it to customer service
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Non-returnable factors include products that have been used for a while and don't like them.Product damage caused by human factors such as intentional scratches or other intentional damage within the warranty period.
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.